云鑫奶茶店 — 技术支持

用户8014

8月13日修改

Yunxin Tea Shop — Support

Thanks for playing Yunxin Tea Shop. This page is here if you need help.

We read every message and usually reply within two business days. If something is broken, it helps a lot if you tell us:​

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Your iPhone model and iOS version​

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What you were doing when it happened​

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A screenshot, if you have one​
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Frequently asked questions

Does the game need an internet connection?

No. Yunxin Tea Shop is completely offline. You can play on a plane, on the subway, or in airplane mode. There is no account and no login.​

Are there ads or in-app purchases?

No. You buy the game once and own it forever. There are no ads, no in-app purchases, and no subscriptions.​

Does the shop keep earning while the app is closed?

Yes. Your staff and shakers keep working while you are away. Come back and collect what the shop earned, up to your current offline limit — upgrade your delivery platform to extend both the rate and the time window.​

How do I switch between English and Chinese?

Open Settings (the gear in the top right of the shop screen). Language is the first option. "Follow system" uses your iPhone's language. Switching also changes the customer and staff voice lines.​

The customer voices are too loud / I want quiet play.

Settings has separate switches and volume sliders for background music, sound effects, and character voices. You can turn any of them off.​

Shake to make a cup is not working.

Make sure "Shake to make" is turned on in Settings. The game reads your phone's motion sensor; it works best with a firm, short shake.​

Where is my progress saved? Will I lose it?

Everything is saved on your device. It is not stored on any server. Deleting the app deletes your save permanently, so please be careful — there is currently no cloud backup or transfer between devices.​

I deleted the app and lost my shop. Can you restore it?

Unfortunately not. Because we never collect or upload your data, we have no copy of your save. Your progress lives only on your device.​

Which devices are supported?

iPhone running iOS 13.0 or later. The game is portrait only and is not designed for iPad.​

Privacy

We do not collect any data about you. Read the full policy here:

Developer

云鑫奶茶店 — 技术支持​

云鑫奶茶店 — 技术支持